Question 1

What writing services does Excelsior offer?

Accepted Answer

Academic and professional writing — research projects, coursework, dissertations, theses, proposals, essays, business documents, CVs, SOPs, letters of intent, application documents, proofreading, and editing.

Question 2

Do you only handle academic writing?

Accepted Answer

No — academic writing is one of our core services, but we also support professional, business, research, career, and application-related writing.

Question 3

How do I submit a project?

Accepted Answer

Send us the details on WhatsApp — the type of document, topic, word count or requirements, deadline, and any instructions or materials you've been given.

Question 4

Can you work with urgent deadlines?

Accepted Answer

Yes, where capacity allows — urgent projects may carry different turnaround times and fees. The earlier you reach out, the better we can plan for it.

Question 5

Can I provide my own materials or research?

Accepted Answer

Absolutely — lecture notes, research materials, references, previous drafts, guidelines, datasets, supervisor comments, or anything else relevant to the project.

Question 6

Can you help with dissertations and theses?

Accepted Answer

Yes — across different stages, including planning, structuring, writing, editing, proofreading, referencing, and incorporating feedback.

Question 7

Can you help me improve an existing document?

Accepted Answer

Yes — if you already have a draft, we can review and improve its structure, clarity, grammar, flow, formatting, referencing, and overall presentation.

Question 8

Is my information kept confidential?

Accepted Answer

Yes — every project is confidential by default. Your documents and details are never shared or published without your permission.

Question 9

Will my document actually sound like me?

Accepted Answer

That's the point of the brief and revision rounds — we write in your voice from real input, not a generic template filled with placeholder phrasing.

Question 10

What's the turnaround time for a CV or cover letter?

Accepted Answer

Standard turnaround is 2–3 business days; rush options are available — ask on WhatsApp.

Question 11

How much do your writing services cost?

Accepted Answer

It depends on the type of project, word count, complexity, deadline, and research required — send us your project details on WhatsApp for a quote.

Question 12

Do I need to pay before work begins?

Accepted Answer

Payment terms depend on the size and nature of the project — we'll agree the arrangement with you before work begins.

Question 13

What if I need multiple documents at once?

Accepted Answer

Tell us everything you need on WhatsApp — a CV, cover letter, and LinkedIn profile, for example — and we'll quote it as one coordinated project.

Question 14

I'm not sure exactly what I need — can I still reach out?

Accepted Answer

Yes — you don't need to have everything figured out first. Explain what you're trying to achieve and we'll help you work out the right service.

Talk to Excelsior Writing Agency

Common questions